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Managing Conflicts at Work

Managing Conflicts at Work

Diffuse tense situations and resolve arguments amicably
978280626988135EBookPlurilingua PublishingLearn how to manage conflict in the workplace in just 50 minutes with this practical and concise book. We tend to see conflict as a negative thing, but when channeled correctly it can lead to new ideas, improve professional relationships and facilitate innovation. By developing your communication skills and assertiveness, you can deal with difficult situations constructively and turn disagreement into an opportunity. In this book, you will learn how managing conflict positively can improve your work environment. It also features useful tips to defuse tensions and advice for communicating clearly and fairly, giving you the tools you need for effective conflict resolution. How can this book help you in your career? Managing conflict will improve your work environment and encourage new ideas and solutions. This book will give you everything you need to: Understand why most workplace conflicts arise Identify the main ways of reacting to conflict and find out which one applies to you Express your needs and opinions clearly and calmly Defuse tensions between colleagues before the situation deteriorates Find mutually beneficial solutions to disagreements between members of your team This straightforward and accessible 35-page book is structured as follows: Conflict resolution Managing conflict: the basics Recognizing a conflict Possible reactions to conflict Resolving conflict with no losers Calming a team Top tips FAQs Is conflict always a bad thing? How should I deal with task-related conflict? How should I deal with people-related conflict? How can I tell if something is not right? How can I resolve a conflict without one person losing? How important are working conditions? Over to you Learn how to manage conflict in the workplace in just 50 minutes with this practical and concise book. We tend to see conflict as a negative thing, but when channeled correctly it can lead to new ideas, improve professional relationships and facilitate innovation. By developing your communication skills and assertiveness, you can deal with difficult situations constructively and turn disagreement into an opportunity. In this book, you will learn how managing conflict positively can improve your work environment. It also features useful tips to defuse tensions and advice for communicating clearly and fairly, giving you the tools you need for effective conflict resolution. How can this book help you in your career? Managing conflict will improve your work environment and encourage new ideas and solutions. This book will give you everything you need to: Understand why most workplace conflicts arise Identify the main ways of reacting to conflict and find out which one applies to you Express your needs and opinions clearly and calmly Defuse tensions between colleagues before the situation deteriorates Find mutually beneficial solutions to disagreements between members of your team This straightforward and accessible 35-page book is structured as follows: Conflict resolution Managing conflict: the basics Recognizing a conflict Possible reactions to conflict Resolving conflict with no losers Calming a team Top tips FAQs Is conflict always a bad thing? How should I deal with task-related conflict? How should I deal with people-related conflict? How can I tell if something is not right? How can I resolve a conflict without one person losing? How important are working conditions? Over to you application/pdf1 assertiveness, conflict management, conflict resolution, interpersonal relationships, nonviolent communication, professional communication, professional relationships, self-confidence, work environment
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Learn how to manage conflict in the workplace in just 50 minutes with this practical and concise book. We tend to see conflict as a negative thing, but when channeled correctly it can lead to new ideas, improve professional relationships and facilitate innovation. By developing your communication skills and assertiveness, you can deal with difficult situations constructively and turn disagreement into an...
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Learn how to manage conflict in the workplace in just 50 minutes with this practical and concise book. We tend to see conflict as a negative thing, but when channeled correctly it can lead to new ideas, improve professional relationships and facilitate innovation. By developing your communication skills and assertiveness, you can deal with difficult situations constructively and turn disagreement into an opportunity.

In this book, you will learn how managing conflict positively can improve your work environment. It also features useful tips to defuse tensions and advice for communicating clearly and fairly, giving you the tools you need for effective conflict resolution.

How can this book help you in your career?

Managing conflict will improve your work environment and encourage new ideas and solutions. This book will give you everything you need to:

  • Understand why most workplace conflicts arise
  • Identify the main ways of reacting to conflict and find out which one applies to you
  • Express your needs and opinions clearly and calmly
  • Defuse tensions between colleagues before the situation deteriorates
  • Find mutually beneficial solutions to disagreements between members of your team

This straightforward and accessible 35-page book is structured as follows:

  • Conflict resolution
  • Managing conflict: the basics
    • Recognizing a conflict
    • Possible reactions to conflict
    • Resolving conflict with no losers
    • Calming a team
  • Top tips
  • FAQs
    • Is conflict always a bad thing?
    • How should I deal with task-related conflict?
    • How should I deal with people-related conflict?
    • How can I tell if something is not right?
    • How can I resolve a conflict without one person losing?
    • How important are working conditions?
  • Over to you

Product details

ISBN

9782806269881

Publisher

Plurilingua Publishing

Series

50MINUTES.COM – Coaching

Format

PDF

Pages

35

File size

2.8 MB