Learn how to become a caring manager in just 50 minutes with this practical and concise book. Caring management involves using emotional intelligence to increase the happiness and wellbeing of your team. It is particularly valuable when managing intergenerational teams, who may have different expectations of their workplace and differing communication styles. Caring management is therefore an excellent way of harnessing...
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Learn how to master effective written communication in just 50 minutes with this practical and concise book. The ability to produce clear and convincing texts is vital in a range of domains, including marketing, public relations and client relationships. Even if you do not work in one of these areas, strong writing skills are a valuable asset: they will enable you...
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Learn how to beat bullying at work in just 50 minutes with this practical and concise book. Far from being left behind in the playground, bullying and harassment are facts of life for many employees. Whether bullying takes the form of insults, mockery, ostracism or public humiliation, it can leave victims feeling worthless and prevent them from completing the tasks assigned to...
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Learn how to give and receive feedback in just 50 minutes with this practical and concise book. Feedback is an integral part of most modern working environments, and serves an important purpose in perfomance appraisal and professional development. However, if it is not constructive, feedback risks sapping motivation and fostering resentment; consequently, learning to deliver praise and criticism effectively is vital if...
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Learn how to react constructively to dismissal in just 50 minutes with this practical and concise book. Whether you are the victim of redundancy or are let go for personal reasons, losing your job can be the opportunity for a new beginning: it allows you to evaluate your skills and priorities, and even to embark on a career change. Being able to...
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Learn how to become more assertive in just 50 minutes with this practical and concise book. Assertiveness is a vital asset in the workplace, as it allows us to say no to unreasonable requests and ensure that our needs are met. Fortunately, a few simple adjustments are all it takes to boost your self-confidence and learn to state your needs clearly, reasonably...
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Learn how to harness your emotional intelligence in just 50 minutes with this practical and concise book. Emotional intelligence is linked to our relationships with others, and is a key characteristic of good leaders. It is also associated with personal and social skills such as motivation, communication and empathy, which means that it plays a vital part in professional relationships....
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Learn how to communicate effectively at work in just 50 minutes with this practical and concise book. Communicating well is vital in performance management, conflict resolution and the maintenance of healthy professional relationships. It helps teams to run smoothly and ensures that everyone at the company is on the same page, which makes for a better work environment and increased...
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Learn how to become a great leader in just 50 minutes with this practical and concise book. Leadership is vital in successful organizations, as it motivates employees to deliver high-quality work, ensures that everyone shares the company's vision and guarantees the accomplishment of shared objectives. The flexibility and emotional intelligence of good leaders means that they also have a crucial role to...
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Learn how to work effectively with Generation Y in just 50 minutes with this practical and concise book. The members of Generation Y (also known as millennials) were born between around 1980 and around 2000, meaning that they now make up a significant proportion of workers. They typically share a number of key characteristics, including a willingness to innovate, a...
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Learn how to have the final say in just 50 minutes with this practical and concise book. In the course of your professional life, you are likely to have to deal with verbal confrontations, put forward and defend your opinions and prove your worth to your colleagues and superiors. Improving your debating skills and learning how to persuade others is...
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Learn how to lead effective meetings in just 50 minutes with this practical and concise book. Meetings are an excellent way of delivering professional training courses, passing on information and gathering input on potential changes within a company. They allow participants to exchange ideas, brainstorm and think creatively, resulting in better decisions that are supported by all team members. By...
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