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professional communication

  • Learn how to master effective written communication in just 50 minutes with this practical and concise book. The ability to produce clear and convincing texts is vital in a range of domains, including marketing, public relations and client relationships. Even if you do not work in one of these areas, strong writing skills are a valuable asset: they will enable you...
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  • Learn how to close a sale in just 50 minutes with this practical and concise book. Whether you are a seasoned sales pro or a complete beginner, it is imperative to keep working on your selling techniques and honing your powers of persuasion in order to win over new prospects and keep existing customers coming back. Fortunately, there are a few features...
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  • Learn how to become more assertive in just 50 minutes with this practical and concise book. Assertiveness is a vital asset in the workplace, as it allows us to say no to unreasonable requests and ensure that our needs are met. Fortunately, a few simple adjustments are all it takes to boost your self-confidence and learn to state your needs clearly, reasonably...
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  • Learn how to harness your emotional intelligence in just 50 minutes with this practical and concise book. Emotional intelligence is linked to our relationships with others, and is a key characteristic of good leaders. It is also associated with personal and social skills such as motivation, communication and empathy, which means that it plays a vital part in professional relationships....
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  • Learn how to write the perfect cover letter in just 50 minutes with this practical and concise book. A cover letter is an essential accompaniment to your CV, and is an extremely important document that can help you to sell yourself and prove why you are the ideal candidate for a job. Understanding the best way to structure a cover letter...
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  • Learn how to manage conflict in the workplace in just 50 minutes with this practical and concise book. We tend to see conflict as a negative thing, but when channeled correctly it can lead to new ideas, improve professional relationships and facilitate innovation. By developing your communication skills and assertiveness, you can deal with difficult situations constructively and turn disagreement into an...
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  • Learn how to thrive in your new job in just 50 minutes with this practical and concise book. The first few weeks and months in a new position are crucial, as they enable you to develop strong professional relationships, establish your credibility and get your ideas heard so that you can make a real impact. If you want to succeed...
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  • Learn how to master nonviolent communication at work in just 50 minutes with this practical and concise book. Nonviolent communication is an extremely valuable asset in the business world, allowing you to prevent confrontation, address conflictual situations constructively and promote collaboration. Understanding the key principles of nonviolent communication will allow you to turn conflict to your advantage and bring out...
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  • Learn how to master the art of public speaking in just 50 minutes with this practical and concise book. In the corporate world of the 21st century, public speaking skills are often not only a benefit in the workplace, but sometimes even a necessity. As a result, developing this key transferable skill can help you to manage stress and move up in...
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  • Learn how to master storytelling techniques in just 50 minutes with this practical and concise book. Storytelling, meaning the creation of a compelling narrative around a company, service or product, is a powerful communication tool and a valuable asset in the business world. Understanding the key principles of storytelling will allow you to capture the attention of your target audience...
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  • Learn how to work with difficult personalities in just 50 minutes with this practical and concise book. Interpersonal relationships are frequently challenging and can lead to conflict, misunderstanding and frustration. Learning to deal with unreasonable or hostile colleagues is therefore an important step and will have a major impact on your wellbeing, motivation and work environment. In this book, you will learn...
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